In order to secure a date, hosts must pay a deposit, which is equal to 10 tickets.
If the host is successful in selling the minimum required tickets, their deposit is returned. However if they're a little short, we'll use a portion of the deposit to make up the minimum capacity.

Note: 83% of the deposit is paid in advance to the Artist to secure travel and hold the date.
17% of the deposit is retained by Parlour to keep the platform running smoothly and to ensure Artists have the best possible experience.

If an artist has to cancel after a deposit has been paid, they will be required to return the amount within 5 business days.

Paying in Full
Some hosts choose to pay in full for their gig. This means that they purchase their maximum capacity upfront, automatically locking in their gig.

Once the show goes on sale, hosts have 30 days to reach the minimum capacity. Failing this, the artist has the option to either accept or decline the show.

If the artist declines the show at the current ticket sales, the show is cancelled and the artist retains the deposit.

If a host cancels a show for any reason, the deposit is retained by the artist.

If an artist cancels a show for any reason other than low ticket sales, the host's deposit is reimbursed.

In any cancellation scenario, all guests will receive a full refund.

Any questions - please feel free to email us at
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